01329 448 251

Customer Charter

We take pride in making sure our customers are happy and always welcome feedback so we can improve our services.

Working with the UK's Top Business Insurance Providers

Customer Charter

We want to make sure our customers are heard, so recently, we’ve been busy putting our efforts into creating a simpler, transparent process to provide better value.

Our customer charter sets out our code of practice at Stonebridge Rock and the standard of service our customers can expect.

customer charter

We promise:


For more information, you can download our full Customer Charter 2019 here.

You can get in touch with us to provide feedback via our contact form or give us a call on 01329 448 251.